Patient Resources

Creating a positive experience for our hair replacement patients from Buffalo and Syracuse, NY, and beyond is a top priority at the Quatela Center for Hair Restoration. This page includes most of the information you’ll need as our patient, including a guidebook and forms you can fill out before your initial consultation.

Discover why men and women concerned about hair loss choose Dr. Quatela, Dr. Lee, and Dr. Montague for hair replacement procedures in Rochester, New York. Request a consultation using our online form, or call our office at (585) 244-0323 to schedule an appointment.

Patient Forms

Preparing for your procedure includes following the preoperative instructions Dr. Quatela, Dr. Lee, and Dr. Montague provide, completing the necessary forms and, if needed, arranging for financing.

First, please complete the Patient Demographic Sheet below and bring it with you to your initial consultation appointment, along with a photo ID and insurance card. Although hair restoration procedures are not covered by insurance, our office is required to have a copy on file in case of an emergency.

If you prefer, you can complete the new patient paperwork electronically prior to your appointment using the secure patient portal. This assists our office as we have transitioned to using electronic medical records.

Also, please read the instructions you should follow both before and after the hair restoration surgery. If you have any questions regarding the instructions, please contact us.

A Reputation Built on Results

Four months ago, I underwent a hair transplant at Quatela. I am extremely satisfied with the outcome. The staff, particularly Stacie, at Quatela is exceptional and made my experience very enjoyable. If you are considering any hair procedure, I highly recommend contacting Quatela for a consultation.
Life changing - I would never consider going anywhere else I had a neck lift on May 1st. I reviewed Dr. Quatela extensively, because let's face it, your face is the first thing people see. The staff was phenomenal. Dr. Q is soft spoken, sweet, and he KNOWS what he's doing. I would never consider going anywhere else. I look in the mirror now, and I'm happy and grateful. It changed my life!
Life changing - I would never consider going anywhere else I had a neck lift on May 1st. I reviewed Dr. Quatela extensively, because let's face it, your face is the first thing people see. The staff was phenomenal. Dr. Q is soft spoken, sweet, and he KNOWS what he's doing. I would never consider going anywhere else. I look in the mirror now, and I'm happy and grateful. It changed my life! I had a...
Fantastic result - I feel so much better now Dr Quatela was amazing, kind, thorough and overall excellent at what he does. I wouldn't let anyone touch my eyes but Dr Quatela and his team . His reputation is stellar and I also have friends who are prior clients / patients who also had great results. I no longer look as tired. I inherited the hooded eyes from my mom and I feel so much better now.

Financing

Besides accepting cash, checks, and all major credit cards, we can also help arrange financing through CareCredit® or Prosper Financing for your surgical procedure. Contact a Patient Consultant for more information.

Out-of-Town Patients

Many of the individuals who choose the Quatela Center for Hair Restoration travel from outside the area to undergo hair transplant surgery. Our staff is committed to making your visit as convenient and comfortable as possible and can help arrange transportation once you arrive in the Rochester area.

Additionally, our patients enjoy special rates when they choose to stay at certain nearby hotels:

The Carriage House Exterior

Carriage House

Book With Your Patient Consultant

Amenities

  • On-Site, Private Facility
  • 1-Night Maximum Stay
  • Dedicated Nurse
The Strathallan Hotel Exterior

The Strathallan

Promo Code: 0002791862

Amenities

  • Room Service
  • Complimentary Parking
  • 3/4 miles from our center
Hyatt Regency Hotel Exterior

Hyatt Regency

Promo Code: 56203

Amenities

  • Concierge Service
  • Complimentary Parking
  • Laundry
  • 1 mile from our center
Courtyard by Marriott Hotel Exterior

Courtyard by Marriott

Promo Code: T5523

Amenities

  • 24-Hour Lobby Market
  • Complimentary Parking
  • Dry Cleaning & Laundry
  • 1 mile from our center
The Del Monte Lodge Exterior

The Del Monte Lodge

Promo Code: T5523

Amenities

  • Room Service
  • Complimentary Parking
  • Luxury Airport Shuttle
  • 6 miles from our center
Hotel Canandaigua Exterior

Hotel Canandaigua

Promo Code: 32553377

Amenities

  • 2-Bedroom Options
  • Complimentary Parking
  • Room Service
  • 28 miles from our center

Privacy

We are committed to your privacy. To ensure your experience is comfortable, our private entrance is located at the rear of our facility.

Get the Latest News and Specials

* Required Fields
International Destination

Concierge Program for Out-of-Town Patients

With decades of experience serving national and international clients, we have streamlined the travel process for our out-of-town patients. Our proximity to an international airport, discreet onsite and offsite accommodations, and concierge offerings ensure your experience with us will be stress-free and rewarding.

Explore Our Travel Program
Model
Contact